Frequently Asked Questions
Where is our shop located?
We are located on Great Keppel Island itself, and we do not have a shop in Yeppoon. If you would like to get in touch you can:
- Visit in person - located just down the sandy path from GKI Hideaway Bar and Bistro
- Via social media - facebook or instagram
- Our contact page
How do we get to Great Keppel Island?
Great Keppel Island is located 12km off the coast of Yeppoon.
Keppel Konnections operates from Keppel Bay Marina (6km from the town centre of Yeppoon) and have multiple departure and return times everyday.
Freedom Fast Cats operate from Pier One, John Howes Drive, and their timetable can be found on their website here.
Can we do tours on a day trip or do we need to stay on the island?
You can participate in all our tours on a day trip and by staying on the island. All tours depart and return in time for the first and last ferry of the day. Depending on the tour, the earliest Keppel Konnections ferry of the day may be required, but we’ll let you know.
Is there anywhere to stay on Great Keppel Island?
There are multiple accomodation and Air BnB options on Great Keppel Island, and all (except Svendsens) are within walking distance to our dive shop, which is located just down the sandy path from the GKI Hideaway. We offer dive and snorkel packages with GKI Hideaway.
What’s the water temperature?
The water temperature around the Keppel’s varies from 28˚C in Summer to 18˚C in Winter.
We have stinger suits, 3mm and 5mm wetsuits available for hire.
Do we need to wear stinger suits?
Stinger suits are not compulsory, however we do have them for hire. Unlike our friends further north, stingers do not frequent these waters as often. With this in mind, there have still been confirmed irukanji stings in the Keppels in summer, so check with our staff about the current conditions so you can make an informed decision.
Do we have to bring our own food to the island?
You can bring esky’s and your own food to the island on the ferry, however GKI Hideaway have a Bar and Bistro that is open from 07:00am til late, serving breakfast, lunch, dinner and a range of snacks.
How accessible are the beaches and tours for all disabilities?
Whilst we will endeavour to accomodate any guest needs, there are a couple of things to take into consideration:
-Both ferry services unload directly onto the sand. Please call GKI Hideaway or ourselves so we can best limit the impact that has on your experience (eg. a vehicle to get yourselves and your mobility assistance to get to smooth ground)
-Our vessels are loaded from the waters edge and require climbing a ladder. Again, we will do our best to assist you in getting to the vessel.
-If yourself or any of your group are impacted by any physical, intellectual, mental, sensory or intellectual impairments, we ask that you get in touch with us at the earliest convenience so we can ensure the best experience.