Terms & Conditions
- 50% deposit is required for all bookings, payment in full required within 5 days of the activity.
- For all tours Child prices are for ages 2-12 years, under 2 years are free
- Cancellation: should dangerous sea conditions (as deemed by the owner), mechanical failure of our vessel, minimum numbers not met to run or government enforced restrictions prohibit the tour from running, a full refund (less e-learning costs) or credit to another day will be provided. Unforeseeable personal circumstances can be presented to the owners and will be assessed on an individual basis. No refund will be provided for change of mind or less than 5 days notice.
- As a small company all activities are weather and minimum numbers dependent, We will confirm activities once minimum numbers have been met and confirm appropriate weather conditions a few days before.
- Additional Dive Course terms & conditions:
- In the Event Customers are unable to attend a course first date requirements, and or cancels within 5 working days of the course starting, a zero-refund policy will apply.
- A 100% Refund (less E-Learning costs plus a $30 booking fee) will be applicable 5-10 working days out from start date of course.
- In the event a student requires further day or days to complete skills and become competent to the course content, an additional $220 per day will be required. - Gift Cards:
- Gift Cards are valid for 3 years from date of purchase.
- Gift Cards are transferrable to another person, and in some circumstances (wholly at the discretion of Keppel Dive) for other tours and courses offered by Keppel Dive but Gift Cards are Non-refundable.